National Certificate in Gaming Operations

Staff training and Development

NQF LEVEL : 3
DURATION: 1 Year
CONTACT TRAINING: 68 Days
ACCREDITATION : CATHSSETA
CREDITS: 130
Programme Type: Qualification
SAQA Identity Number: 63269

Learning Outcomes:

On completion of this qualification, the Learner will be able to:

  1. Demonstrate an understanding of the gaming environment and the context in which gaming activities take place.
  2. Meet customer service requirements.
  3. Function in the operational environment.

The Learner must choose one area of specialisation for this qualification. The choices are:

  • Dealer;
  • Slots operator / host;
  • Cashiering;
  • Surveillance

Depending of the area of specialisation selected, the qualifying learner will be able to:

a)       Operate as a dealer;

b)      Operate as a slots operator / host;

c)       Operate as a cashier in a gaming environment; or

d)      Carry out surveillance in a gaming environment.  

Programme Structure:

A Learnership is an integrated and comprehensive learning programme that leads to a qualification registered on the National qualifications Framework. Learnerships are directly related to a specific occupation or field of work.

This is a one-year programme completed through a combination of block release (knowledge attainment and skills development) and work placement.  Each month Learners will be released from their workplace to attend one week of theory and skills training with the training provider.

A Portfolio of Evidence (PoE) will be developed throughout the year and Learners will undergo formative assessment on a monthly basis. The programme will culminate with a Final Integrated Summative Assessment (FISA) (Theory) and a FISA (Practical).

Course Info Sheet

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